Terms and conditions
General conditions of sale of the ravageofficial.com website.
-----
1. DEFINITIONS
To enable a complete understanding and acceptance of these terms and conditions, the following terms, singular and plural, will have the meaning indicated below:
- Ravage: is the owner company;
- ravageofficial.com: is the website managed by Ravage. It is an ecommerce platform for the purchase of clothing and accessories produced internally or by third parties;
- Products: the products and/or services offered through ravageofficial.com ;
- User: the subject who accesses ravageofficial.com , without distinction of legal nature and purpose pursued, interested in the Products offered through ravageofficial.com ;
- Consumer: natural person who acts for purposes unrelated to any commercial, craft or professional business activity carried out;
- Terms: This agreement governs the relationship between Ravage and Users and the sale or supply of Products offered through ravageofficial.com.
-----
2. STIPULATION, CONCLUSION AND EFFECTIVENESS OF THE TERMS
The contract for the purchase of the Products ends with the completion and correct submission of the order form. This form shows the details of the customer and of the order, the price of the Product purchased, any additional ancillary charges, the methods and terms of payment, the address where the Product will be delivered, the delivery times and the existence of the right of withdrawal as well as consent to the processing of personal data.
When Ravage receives your order, it will send you an order confirmation email or display a printable order confirmation and summary web page, which references the information in the previous point.
The Conditions are not considered effective between the parties in default of what is indicated in the previous point.
Ravage may modify or simply update these Terms in whole or in part. The User acknowledges and accepts that any changes to these Conditions will apply to orders sent by Users after the date of communication of the modification of the Conditions. The User is therefore invited to read the Conditions each time he accesses ravageofficial.com and it is advisable to print a copy for future reference.
-----
3. REGISTRATION
In order to use some features of ravageofficial.com , Users must register by truthfully and completely providing all the data requested in the appropriate registration form and fully accept the privacy policy and these Conditions. The User has the duty to keep his access credentials.
It is understood that under no circumstances can Ravage be held responsible in the event of loss, dissemination, theft or unauthorized use by third parties, for any reason, of the Users' login credentials.
-----
4. CANCELLATION AND TERMINATION OF ACCOUNT
Registered Users may stop using the Products at any time and deactivate their accounts or request their deletion via the ravageofficial.com interface, if possible, or by sending written notice to Customer Service .
Ravage reserves the right to suspend or terminate your account at any time without notice if you violate these Terms or any applicable law.
-----
5. PURCHASES ON RAVAGEOFFICIAL.COM
The purchase of one or more Products through ravageofficial.com is permitted both to Users who have the quality of Consumers, and to Users who do not possess this quality.
Pursuant to art. 3, I comma, lett. a) of Legislative Decree 206/2005 ("Consumer Code") please note that natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any business, commercial, professional or craft activity carried out.
Natural persons can only buy on condition that they have reached the age of eighteen (18).
Ravage makes every effort to describe and present the Products sold on ravageofficial.com in the best possible way. However, there may be some errors, inaccuracies or small differences between visionofsuper.com and the actual Product. Furthermore, any photographs of the Products on ravageofficial.com do not constitute a contractual element, as they are only representative.
The User expressly grants Ravage the right to accept even only partially the order placed (for example in the event that all the Products ordered are not available). In this case the contract will be considered concluded in relation to the Products actually sold.
Ravage reserves the right to refuse and cancel an order:
- When the Product is not available;
- When the authorization to charge the cost of the Product to the User is denied;
- When a clearly incorrect and recognizable price is indicated at the time of purchase. In this case, the User will be contacted by Customer Service to be informed and will receive a refund for the transaction made.
-----
6. PRICES AND PAYMENTS
Ravage reserves the right to change the price of the Products and any shipping costs at any time. It is understood that any changes will in no case affect the contracts already concluded before the change.
The selling prices of the Products are inclusive of VAT, if due; any other taxes and / or shipping costs charged to the User will be indicated before the confirmation of the purchase.
The User undertakes to pay the price of the Product purchased within the times and methods indicated on ravageofficial.com .
Any refund to the User will be promptly credited after careful verification and inspection of the returned product, using one of the methods proposed by Ravage and chosen by the User and, in the event of exercising the right of withdrawal, at the latest within 14 days from the date where Ravage has become aware of the withdrawal and unless there is delay in returning the product.
ravageofficial.com uses third-party tools to process payments and does not in any way come into contact with the payment data provided (credit card number, name of the holders, password, etc.).
If such third party tools deny payment authorization, Ravage will not be able to supply the Products and shall not be liable for any delay or non-delivery.
-----
7. BILLING
The User who wishes to receive the invoice will be asked for the billing information at the time of purchase and will subsequently have to request it personally by writing an email to our Customer Service . For the issuance of the invoice, the information provided by the User will prevail, who declares and guarantees to be truthful, releasing Ravage any and all indemnity in this regard.
-----
8. METHOD OF DELIVERY OF MATERIAL PRODUCTS
Material Product means any movable or digital asset provided on a tangible medium offered through visionofsuper.com.
The material Products ordered will be delivered to the User, at the address indicated by him, according to the methods chosen by the User or indicated on visionofsuper.com at the time of purchase. Delivery will take place within the terms indicated in the order confirmation.
Upon receipt, the User is required to verify the conformity of the package and the product delivered with the order placed; only after this verification will the delivery documents be signed, without prejudice to the right of withdrawal.
If an order exceeds the quantity in the warehouse, Ravage will inform the User via e-mail if the Product is no longer bookable or what are the waiting times to obtain it, asking whether or not it intends to confirm the order.
Ravage assumes no responsibility for delay or non-delivery of Product due to Acts of God such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events which have prevented, in whole or in part, the execution within the agreed time.
Ravage will not be liable to any party or third party for damages, losses and costs incurred as a result of failure to perform the contract for the reasons indicated above, the User being entitled only to a refund of any price paid.
-----
9. RIGHT OF WITHDRAWAL OF MATERIAL PRODUCTS
The User who plays the role of Consumer and who for any reason is not satisfied with the purchase of material Products has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days from the date of delivery of the product. .
To withdraw from the contract, the User must contact Ravage at Customer Service . The User will be informed of the procedures for returning the Product. The date of delivery to the post office or to the shipper will be valid between the parties.
In the event of withdrawal, Ravage will refund any payments received from the User without undue delay and, in any case, no later than 14 days from the day on which the User communicated to Ravage his wish to withdraw from the contract, unless there are delays . in the return.
Ravage will refund the User in the same payment method used by the User for the online purchase.
Ravage will then proceed with the refund, withholding only the return shipping costs, which will be charged to the customer.
The cost of the return shipment is €10.
The User is responsible for the integrity of the Product as long as the same good is in his possession and must take all appropriate measures to preserve the Product and do everything possible to ensure that the Product is returned in the best possible condition, including the original undamaged packaging, instruction manuals, accessories, separate items and other components. The Product must not have been subjected to manipulations other than those necessary to establish the nature, characteristics and functioning of the Product.
Ravage will not consider return requests if the returned Product is found to be malfunctioning due to misuse, neglect, physical, cosmetic or surface damage or alterations, tampering or improper maintenance or wear.
We cannot therefore consider a return request or dispute after the product has been worn, washed, tried on and used improperly. Before trying each product, we invite you to check that there are no holes or alterations in the product, in case of problems the product must not be tried or used but the customer must simply contact us indicating everything as soon as possible.
-----
10. OPTIONAL FORM FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL
The return / refund request must be made via email and must contain the name, surname, email with which the order was placed, the order number, the return method and, if possible, but not mandatory, the reason ( which will help us understand and improve the services provided).
After submitting the aforementioned request to Customer Service with all the requested data, if the request is compliant, the customer will receive a return authorization email and the instructions to follow to do so.
Furthermore, customers are requested to faithfully follow the instructions provided to them for the correct management of returns and refunds.
-----
11. WARRANTY OF CONFORMITY
All Products that fall into the category of "consumer goods", as governed by art. 128, 2nd paragraph of the Consumer Code, sold through ravageofficial.com are covered by the legal guarantee of conformity provided for by art. 128-135 of the Consumer Code.
The legal guarantee of conformity is reserved for Consumers. It therefore applies only to Users who have made the purchase through ravageofficial.com for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.
Those who have purchased on ravageofficial.com and who do not hold the status of Consumers will be subject to the guarantees for defects of the thing sold, the guarantee for promised and essential quality defects and the other guarantees provided for by the civil code with the relative terms, forfeiture and limitations (articles 1490 and following of the civil code).
The lack of conformity that occurs within 24 months from the date of delivery of the Product must be reported within 2 months from the date of discovery of the defect.
Unless proven otherwise, it is assumed that the lack of conformity which occurs within six months of delivery of the Product already existed on that date, unless this hypothesis is incompatible with the nature of the Product or with the nature of the lack of conformity. After six months, the User must provide proof that the damage was not caused by incorrect or improper use of the Product.
Pursuant to art. 130 of the Consumer Code, in the event of a lack of conformity of the Product, the User has the right to restore the conformity of the Product, free of charge. To this end, the User can normally choose between repairing the Product or replacing it. This right of choice cannot be exercised if the remedy requested is objectively impossible or excessively onerous. Furthermore, the User has the right to an adequate price reduction or termination of the contract, only if one of the following situations occurs: 1) repair and replacement are impossible or excessively expensive; 2) Ravage has not repaired or replaced it within a reasonable time; the replacement or repair caused considerable inconvenience to the consumer.
If the User intends to avail himself of the remedies provided by the legal guarantee accompanying the Products, he must contact Ravage Customer Service. Ravage will promptly respond to the communication of the alleged lack of conformity and will indicate to the User the specific procedure to follow, also taking into account the product category to which the Product belongs and / or the reported defect.
-----
12. INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS
Ravage hereby owns and/or licensees all intellectual property rights in and/or relating to ravageofficial.com and/or the materials and content available at visionofsuper.com.
These Terms do not grant the User any license to use ravageofficial.com and/or the individual Contents and/or materials available therein, unless otherwise regulated.
All trademarks, figurative, nominative and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos appearing on ravageofficial.com are and remain the property of Ravage or its licensors and are protected by current trademark laws and related international treaties.
Any reproductions in any form of the explanatory texts and contents of ravageofficial.com , if not authorized, will be considered violations of intellectual and industrial property rights of Ravage.
-----
13. DISCLAIMER OF WARRANTIES
ravageofficial.com is provided "as is" and "as available" and Ravage makes no express or implied warranties with respect to ravageofficial.com , nor does it make any warranty that ravageofficial.com will meet Users' needs or that it will never be interrupted or free from errors or viruses or bugs.
Ravage will endeavor to ensure that ravageofficial.com is available 24 hours a day without interruption, but will have no liability if, for any reason, ravageofficial.com is not accessible and/or operational at any time or for any period. Access to ravageofficial.com may be suspended temporarily and without notice in the event of system failure, maintenance, repairs or for reasons beyond Ravage's control or force majeure events.
-----
14. LIMITATION OF LIABILITY
Ravage shall not be held liable to you, except in cases of willful misconduct or gross negligence, for disruptions or malfunctions associated with the use of the Internet beyond its control or that of its subcontractors.
Furthermore, Ravage will not be liable for damages, losses and costs suffered by the User as a result of the failure to perform the contract for reasons not attributable to him, since the User is only entitled to a full refund of the price, if any. paid and any additional costs. incurred.
Ravage assumes no responsibility for any fraudulent or illicit use that may be made by third parties, credit cards, checks and other means of payment, upon payment for the services purchased, if it demonstrates that it has taken all possible precautions based on the best science and experience of the moment and based on ordinary diligence.
You agree to indemnify and hold Ravage (including its subsidiaries, affiliates, representatives, contractors, consultants, directors, agents, licensors, partners and employees) harmless from any obligation or liability, including legal costs incurred to defend oneself in court, which may arise in the event of damages caused to other Users or third parties, in relation to the Contents uploaded or to the violation of the terms of the law or of the terms of these Conditions.
Therefore, Ravage will not be liable for:
- Any losses that are not a direct result of Ravage's breach of contract;
- Any loss of business opportunity and any other loss, even indirect, that you may suffer (such as, but not limited to, business losses, loss of revenue, revenue, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or good will, etc.);
- Incorrect or unsuitable use of ravageofficial.com by Users or third parties;
- The issue of incorrect tax documents due to errors in the data provided by the User, the latter solely responsible for the correct entry.
In no event shall Ravage be liable for more than double the cost paid by the User.
-----
15. FORCE MAJEURE
Ravage cannot be held liable for failure or delay in fulfilling its obligations, due to circumstances beyond Ravage's reasonable control due to force majeure events or, in any case, to unforeseen and unforeseeable events and, in any case, independent of them, such as, by way of example but not limited to, breakdowns or interruptions to telephone or electricity lines, to the internet and/or in any case to other transmission tools, unavailability of websites, strikes, natural events, viruses and IT attacks, interruptions in the supply of products, services or third-party applications.
Performance of Ravage's obligations will be deemed suspended for the period in which force majeure events occur.
Ravage will do everything in its power in order to identify solutions that allow the correct fulfillment of its obligations despite the persistence of force majeure events.
-----
16. LINKS TO THIRD PARTY SITES
ravageofficial.com may contain links to third party sites. Ravage has no control over them and, therefore, is in no way responsible for the content of these sites.
Some of these links may lead to third party sites that provide services through ravageofficial.com . In these cases, the general conditions for the use of the site and for the use of the service prepared by third parties will apply to the individual services, with respect to which Ravage assumes no responsibility.
-----
17. WAIVER
No waiver by either party of any section of these Terms will be effective unless expressly declared as a waiver and given in writing.
-----
18. NULLITY OF SINGLE CLAUSES
If any provision of these Terms is held to be illegal or invalid, it will not be deemed to form part of the Terms and this will not affect the remaining provisions which will continue to be valid to the fullest extent permitted by law.
-----
19. PRIVACY
The protection and processing of personal data will take place in accordance with the Privacy Policy, which can be consulted on the page Privacy Policy .
-----
20. APPLICABLE LAW AND JURISDICTION
These Conditions and all disputes regarding the execution, interpretation and validity are subject to Italian law and to the exclusive jurisdiction of the Court of the place where Ravage is based.
If the User is a consumer pursuant to article 3 of the Consumer Code, the mandatory territorial jurisdiction lies with the judge of the place of residence or domicile of the consumer himself, if located in the territory of the Italian State, without prejudice to the right to User-consumer to appeal to a judge other than that of the "Consumer Forum" pursuant to art. 66 bis of the Consumer Code, competent for the territory according to one of the criteria set out in art. 18, 19 and 20 of the civil procedure code.
-----
21. ONLINE CONSUMER DISPUTE RESOLUTION
Consumers residing in Europe should be aware that the European Commission has set up an online platform which provides an alternative dispute resolution tool. This tool can be used by the Consumer to settle out of court any dispute relating to and/or deriving from contracts for the sale of goods and services entered into online. Consequently, the Consumer can use this platform for the resolution of any dispute arising from the online contract entered into with Ravage.
-----
22. PRICES AND CURRENCY
Published prices and final invoices will be in Euros (EUR).
Credit cards will be charged in Euros, therefore, due to fluctuating exchange rates, the final price will be calculated and charged to your credit card with the exchange rate in effect on the day of the transaction.
-----
Date, 09/16/2021
